YMCA of the Roses
We are seeking dedicated and compassionate volunteers to support the operations of our new low-barrier shelter. Volunteers will play a key role in ensuring a safe, welcoming, and organized environment for individuals experiencing homelessness. Volunteers will assist guests with a range of tasks, from check-in to check-out, and help provide essential services during evening and morning hours. Feel free to choose an evening or morning shift, preferably both shifts if you can.
Lancaster County Redevelopment Fund, Office for the Homelessness Coalition, and Many Others
Skills and Qualifications - Empathy and a non-judgmental attitude towards individuals experiencing homelessness. - Strong communication skills; ability to work with diverse populations. - Ability to work well in a team, as well as independently. - Comfortable with light physical tasks (helping guests and distributing supplies). - Basic understanding of confidentiality and respecting guest privacy. - Experience in social services, healthcare, or hospitality is a plus, but not required. Training and Support - Volunteers will receive orientation and training on shelter procedures, guest privacy, and safety protocols. - Ongoing support and supervision will be provided by shelter staff throughout shifts.
Lamar McLean lmclean@rosesymca.org Jose Santiago jsantiago@rosesymca.org Shelter Phone during Operating Hours 717-869-4169
- No alcohol, illegal drugs, or weapons are allowed on the premises. - Smoking is prohibited on the property. - Lights out at 10pm. No Entry into the shelter between 10pm - 6am. For safety reasons, guests are not permitted to leave, even to smoke, and return. - Respectful behavior is expected. No disruptive, threatening, and disrespectful behavior will be tolerated. No racism, sexism, homophobia, transphobia, or hate-speech. If not followed, guests will be asked to leave the premises. In case of emergencies: - Contracted security is onsite. Contact them first. - Call 911 if police or emergency assistance is needed. - If mental health support is needed contact Lancaster County Crisis Intervention 717-394-2631 - Non-emergency - if in need of an ambulance, call Lancaster County Radio at 717-664-1190
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